Privacy Policy

Your family's data belongs to your family. Here is exactly how KinectedCare handles it.

All user communication is private and secure. We permanently store only the minimum amount of data on our servers needed to install and authenticate the application. Specifically, we:

Do not market or sell any user data;
Encrypt all user data in transit;
Share sensitive user data only between users who have agreed to be joined in a care team;
Collect health-related data only from the Apple Health and Google Health APIs, in accordance with a strict privacy structure;
Fetch health-related data only with the user's prior permission;
Use health-related data only to enrich caregiving among users who have granted permission and agreed to share within a care team;
Protect sensitive user data with the user's biometric methods;
Use sensitive user data only within the application, to enrich care-team communication.

To operate as a group communication application, KinectedCare requires permission to access device functions such as contacts, camera, photos, videos, microphone, location, and health. KinectedCare will not function without these permissions.

All of your data and content (photos, videos, files, locations, and so on) are stored on your device, and you are solely responsible for backing it up. After messages and content are successfully delivered to your device, they are deleted from our servers. If you are offline and a message cannot be delivered, we may keep it on our servers for up to 30 days; if it is still undelivered after 30 days, we delete it. To further protect privacy, any care team that is inactive for 90 days is deleted.

Updated June 2026.